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Practice Technologist

Currently reading

Practice Technologist

Digital Dentistry

Practice Technologist

Mar 21, 2017

Times are changing fast and technology is the primary driver of change.

You will Lose Your job to Technology, Unless…

For years I skated around the worry that technology would take jobs away from dentists and dental staff. I can no longer make that claim. Your job in dentistry will go away or at least be severely limited by technology in the future. There is one sure fire way to ensure that you will still have a job in the high tech revolution. Become the

“Practice Technologist”.

If you believe your job is to poke teeth with an explorer and take impressions you are fast becoming out of date. If you believe your job is to understand and use digital diagnostics and digital impressions then you are ahead of the pack.

If you believe your job is to pull charts and answer phones your job is in jeopardy. If on the other hand you believe your job is to maintain paperless charts and set up an online system to answer questions and take payments then you are secure.

The person who believes that their job is to understand and use technology effectively, can easily add new systems to the mix and embraces change will become indispensable; They will be an MVP the most valuable person in the office.

Here are three simple examples:

Practice Staff PersonPractice TechnologistPulls charts every day, spends time hunting for the lost chart then puts them all back again at the end of the day.Knows the management software well enough to create and maintain completely paperless records.Hands a clipboard to patients to fill out forms then re-enters all the information in the computer.Sets up and uses online forms that synch with the electronic records. No paper and no dual entry.Spends considerable time every day phoning and mostly leaving messages with patients to confirm (remind) them of an upcoming appointment.Sets up and maintains an online e-service that sends daily reminders with no additional input from office staff.

It is vitally important that the dentist understand the technology available to the office. As the practice leader the dentist needs to know what is possible in order to create a vision and lead the team.


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